Find the answer you need, then get back to teaching
Quick help for MFL teachers using The MFL Teacher resources, training, community, and support.
Browse the FAQs below or get in touch if you need a hand.
You have enough to think about without hunting for answers
This page covers the most common questions about accessing resources, joining training, using the community, booking support, and managing your account.
If you cannot find what you need, send a message and someone will point you in the right direction.
What do you need help with?
Getting started
Find out what The MFL Teacher offers and where to begin.
Resources
Help with classroom materials, downloads, and how to use them in lessons.
CPD and training
Information about live sessions, replays, certificates, and training access.
Community
How to join in, ask questions, and get support from other early-career MFL teachers.
1:1 support
Details about optional individual support, who it is for, and how to book.
Account and access
Help with logging in, passwords, payments, and membership access.
Contact and support
What to do if something is not working or you need a personal reply.
Getting started
Who is The MFL Teacher for?
What can I find here?
Where should I start?
Resources
What types of resources are available?
Can I adapt the resources for my own classes?
I cannot find a resource I expected to see. What should I do?
CPD and training
What kind of CPD is available?
Are training sessions live or recorded?
Will I receive a certificate?
Community
What is the community for?
Can I ask questions if I am new or still training?
What are the community expectations?
1:1 support
Is 1:1 support available?
What can I use 1:1 support for?
How do I book 1:1 support?
Account and access
I cannot log in. What should I do?
I have paid but cannot see my resources or training. What should I do?
How do I update my account details?
Still need help?
If your question is not answered here, send a message and include as much detail as you can.
Helpful details include:
- Your name
- The email address linked to your account
- The resource, training, or membership you are asking about
- A short description of what you need help with
- A screenshot, if something is not working
You will receive a reply as soon as possible during normal support hours.
