Privacy Policy

The MFL Teacher Last Updated: 03.11.2026

Privacy Policy

The MFL Teacher is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you:

• Visit our website
• Purchase resources
• Access CPD recordings
• Join Foundations Membership
• Participate in training or webinars
• Book coaching or Lesson Reviews
• Join our email list
• Contact us for support

This policy applies to all services provided through The MFL Teacher and The MFL Teacher Academy.

1. Who We Are

For the purposes of UK data protection law, The MFL Teacher is the Data Controller responsible for your personal information.

Business Name: The MFL Teacher

Business Type: Sole Trader

Address: 15 Newstead Avenue, Nottingham, NG3 6GB

Email: kirsten@themflteacher.co.uk

Website: www.themflteacher.co.uk

2. Information We Collect

We may collect the following types of personal information.

Information You Provide

This may include:

• Name
• Email address
• Billing address
• Telephone number (where applicable)
• Login details
• Account information
• Information provided through contact forms
• Information provided during coaching or support enquiries
• Information submitted when joining Foundations Membership
• Feedback, testimonials and survey responses

Payment Information

Payments are processed securely through third-party payment providers.

The MFL Teacher does not store full payment card information.

Payment providers may include:

• Stripe
• PayPal
• Kajabi Payments
• Apple Pay
• Google Pay

Please refer to the privacy policies of those providers for further information.

Information Collected Automatically

When you use our website we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Referral sources
• Website activity
• Usage patterns
• Cookie information

This helps us understand how visitors use our website and improve the user experience.

3. How We Collect Information

We may collect information through:

• Website forms
• Checkout pages
• Membership registrations
• Product purchases
• Email newsletter sign-ups
• Community registrations
• Coaching enquiries
• Lesson Review bookings
• Webinar registrations
• Customer support requests
• Cookies and analytics tools
• Direct communication by email

4. How We Use Your Information

We use personal information to:

• Deliver purchased resources
• Provide access to Foundations Membership
• Manage customer accounts
• Deliver coaching services
• Deliver Lesson Reviews
• Process payments
• Send receipts and invoices
• Respond to enquiries
• Provide customer support
• Deliver webinars and training
• Improve our products and services
• Administer community access
• Send marketing communications where consent has been given
• Meet legal, tax and accounting obligations

5. Legal Bases for Processing

Under UK GDPR, we must have a legal reason for processing your personal information.

We rely on the following legal bases.

Contract

Where processing is necessary to provide products or services you have purchased.

Examples include:

• Resource purchases
• Membership access
• Coaching sessions
• Lesson Reviews
• Webinar registrations

Legitimate Interests

We may process information where it is necessary for legitimate business purposes, including:

• Website improvement
• Customer service
• Business administration
• Fraud prevention
• Product development

We will always consider your rights and interests when relying on this basis.

Consent

We rely on consent where you have actively chosen to:

• Subscribe to our email list
• Receive marketing emails
• Download lead magnets
• Participate in promotional activities

You may withdraw consent at any time.

Legal Obligation

We may process certain information to comply with legal obligations, including tax and accounting requirements.

6. Email Marketing

If you choose to join our email list, we may send emails containing:

• Teaching tips
• Resources
• Professional development content
• News and updates
• Event information
• Promotional offers

You can unsubscribe at any time by:

• Clicking the unsubscribe link in any email
• Contacting us directly

We do not sell your personal information to third parties.

7. Foundations Membership and Community Data

If you join Foundations Membership, we may collect additional information necessary to:

• Create your account
• Manage membership access
• Provide community access
• Process membership payments
• Deliver member communications
• Respond to support requests

Information shared voluntarily within the community may be visible to other members.

Members are encouraged not to share confidential, sensitive or personal information that they would not wish others to see.

8. Coaching and Lesson Review Information

Where you book coaching or a Lesson Review, you may choose to provide information relating to:

• Teaching experience
• Professional goals
• Classroom challenges
• Lesson materials
• Reflection notes
• Lesson recordings (where applicable)

This information is used solely to provide the requested service and is treated confidentially.

Lesson Review Recordings

Where a lesson recording is submitted as part of a Lesson Review:

• Recordings should focus on the teacher's practice and should not intentionally capture pupils.
• The teacher and/or school remain responsible for ensuring that any recording has been made in accordance with their safeguarding, privacy, data protection and recording policies.
• The teacher and/or school are responsible for obtaining any permissions, consents or approvals required before submitting a recording.
• Recordings should not contain sensitive personal information, safeguarding records or confidential school information.
• Recordings are used solely for the purpose of providing the Lesson Review service.
• Access to submitted recordings is restricted to The MFL Teacher.
• Recordings are stored securely using trusted third-party platforms with appropriate security measures.
• The MFL Teacher reserves the right to refuse, delete or request a replacement recording where safeguarding, privacy or data protection concerns are identified.
• Lesson recordings are retained only for as long as needed to complete the review and are deleted in accordance with our retention policy.

9. Who We Share Information With

We may share personal information with trusted service providers who help us operate our business.

These may include:

• Kajabi
• Stripe
• PayPal
• Apple Pay
• Google Pay
• Website hosting providers
• Email marketing platforms
• Analytics providers
• Community platform providers
• Scheduling software providers

These providers only receive information necessary to perform their services.

We do not sell your personal information.

10. International Transfers

Some service providers may process data outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses
• Data processing agreements
• UK GDPR-approved transfer mechanisms

11. Data Retention

We retain personal information only for as long as necessary.

Information Type	Typical Retention
Purchase Records	6 years
Accounting Records	6 years
Email Subscribers	Until unsubscribed
Membership Accounts	While active and for a reasonable period afterwards
Customer Support Enquiries	As needed for support and record-keeping
Coaching Notes	Up to 2 years after the final session
Lesson Review Reports and Feedback	Up to 2 years after the review
Lesson Review Recordings	Deleted within 14 days of the review being completed

Retention periods may vary where legal obligations apply.

12. How We Protect Your Information

We take reasonable measures to protect personal information.

These measures may include:

• Secure password-protected systems
• Trusted third-party platforms
• Secure payment processors
• Access controls
• Encryption where appropriate

Where lesson recordings are submitted, access is restricted to The MFL Teacher and recordings are securely deleted in accordance with our retention policy.

No internet transmission can ever be guaranteed to be completely secure, but we take appropriate precautions to minimise risk.

13. Your Rights

Under UK GDPR, you may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint

To exercise any of these rights, please contact:

📧 kirsten@themflteacher.co.uk

14. Complaints

If you are unhappy with how your information has been handled, we would appreciate the opportunity to resolve the issue first.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: Information Commissioner's Office

15. Children's Privacy

The MFL Teacher's services are designed for teachers, trainees and education professionals.

They are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

16. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices or policies of those external websites.

Users should review the privacy policies of any third-party sites they visit.

17. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on our website.

Continued use of our services indicates acceptance of the latest version.

18. Contact

If you have any questions about this Privacy Policy, please contact:

📧 kirsten@themflteacher.co.uk

📍 The MFL Teacher
15 Newstead Avenue
Nottingham
NG3 6GB

Data Protection Registration
The MFL Teacher is registered with the Information Commissioner's Office (ICO) as a data controller. Registration number: ZC290150